Passengers travelling on some Lumo services face journeys exceeding five-and-a-half hours without access to onboard toilet facilities.

The FirstGroup-owned train operator is running certain West Coast Main Line routes between London Euston and Stirling, central Scotland, despite all lavatories being out of order.

Lumo acknowledged "a fault" with the toilets in a social media post on X on Saturday, August 1.

To mitigate the inconvenience, services have been making extended stops at stations such as Preston, allowing passengers to disembark and use platform facilities.

The 6.11am departure from London Euston on Friday, which was affected, ran with a 58-minute delay and terminated at Motherwell, North Lanarkshire.

Lumo operates its West Coast services with refurbished Class 222 Meridian trains.

These are also used by East Midlands Railway, which has suffered toilet faults with its fleet.

Train operators in Britain are not legally required to provide onboard toilets.

The journey between London and Stirling is 417 miles.

A Lumo spokesperson said: “We have been experiencing some issues with the reliability of some of our toilet facilities onboard our West Coast services.

“We are working closely with Alstom to rectify the issues.”

Alstom refurbished the trains for Lumo.

The train operator also runs services on the East Coast Main Line, connecting London Kings Cross with Edinburgh, Glasgow and Falkirk.

It operates on an open access basis, meaning it sets its own fares, takes on all revenue risk and receives no taxpayer-funded subsidies.

It is not affected by the Government’s renationalisation of all remaining franchised train services in Britain.

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